Privacy Policy

Introduction

GAME.COM LIMITED built the SUPE AI Darling app as a Commercial app. This SERVICE is provided by GAME.COM LIMITED and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at SUPE AI Darling unless otherwise defined in this Privacy Policy.

Information Collection and Use

The Information we collect

Information you may provide us, such as:

1.Contact Information (such as name and email address) if you contact us for support.

2.Your messages to the App (such as chat logs).

3.Other Information you choose to give us (such as to identify a lost account).

4.Information we collect automatically or that is generated about you when you play the App.

5.Identifiers: such as your IP Address, Device ID and SUPE AI Darling ID.

Information we receive from third parties

We may employ third-party companies and individuals due to the following reasons:

1.Information from mobile measurement partners: we receive information from third parties to allow us to track performance of our marketing campaigns and to detect fraud in such campaigns. This includes advertising ID, IP address, device ID, device name and operating system, language and location.

2.Analytics information: we receive analytic information from third party analytics providers regarding our Mobile App to optimize user interaction with our Mobile App.

3.Information regarding your use of the App: Such as details regarding profile.

4.Information regarding confirmation of payment from shop when you purchase Gems or VIP in our App we receive confirmation of your purchases from Google Play. The purchase confirmation includes your device ID, confirmation number and details of the Gems or VIP that you purchased.

To facilitate our Service; To provide the Service on our behalf; To perform Service-related services;

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Multiple Devices – Information we receive from third party platforms

You can choose to link a third party tool with the App (such as logging in with your Google account or another social network or third-party account, hereinafter “Third Party Services”). Depending on your settings, we will receive some of your other social network or third-party login account information such as basic profile information you have already provided to any third party log-in service and/or Apple App Store and/or Google Play Store, when accessing our App and may be able to offer you additional functionalities. In addition, you will be able to log in on multiple devices and synchronize your progress in our App, across multiple devices on multiple platforms. To enable us to provide these in App social features we will receive and process your geolocation, service provider, VPN and App behavior such as current level, number of times it takes to complete each level and other behavior directly related to App play. If you access any App through Third Party Services, you must understand that those Third Party Services may collect other information about you (including information you share with them directly or about your use of the App) in accordance with their own terms and privacy policies. The privacy practices described in this Policy do not apply to Third Party Services.

How we use your personal information

Provide you with support and to respond to your requests or complaints

If you reach out to us for support, we will use your Information to respond to your emails and resolve your queries and complaints and to facilitate support (e.g. retrieval of App level). When doing so, we perform our contractual obligation towards you. The Information we process when doing so includes your identifiers, specific ID in our App, where you are located and any other information about you collected via our player support channels.

Conduct analytics

It is in our legitimate interests to analysis the use and form of, our App and advertising campaigns, and any other interaction or interest in the same. When doing so we will process information we automatically collect or is generated about you when you play the App or interact with our advertising campaigns to (a) create anonymized and aggregated data; (b) create segments of users who show particular characteristics or interests; (c) conduct predictive analytics about your interests; (d) to determine the levels you have played and how many times it took to complete a level in order to improve player satisfaction and improve level design.

Provide you with advertising

We will present you with ads and suggestions in our App and elsewhere. These may be ads relating to our own App or other services you may be interested in. These ads and suggestions may be tailored specifically to you. Where it is required, we will only do so where we have your consent. In situations where your consent is not required, we do so on the basis of our legitimate interests. To tailor ads, we process information we automatically collect or is generated about you when you play the App and information received from third parties.

Prevent fraud, enforce our terms and to comply with our legal obligations:

It is in our legitimate interest to protect our interests and to keep the App and their social features safe and fair by (1) analyzing and monitoring App use to detect fraud or any other user behavior which prejudices the integrity of our App, (2) taking steps to remedy such fraud and behavior and (3) enforcing our terms and policies. When doing so, we will process the relevant Information, including Information you provide us, Information we automatically collect about you, and Information which is provided to us by third parties.

Provide social features:

We may offer chat and other social features such as team play, sharing lives with teammates and other cooperative team activities. The information we process to provide you with social features includes your name, chat log and App play information.

Who We Share Your Information With

We share your information with selected third parties, including

Vendors and service providers we rely on for the provision of the App

(1) App Stores to allow you to make purchases via Google Play, IOS App Store, and maintain a record of such purchases. The information we are provided with includes your device ID and the in-app purchase activity to enable us to provide you with the items you purchase from such App Stores.

(2) Analytics providers: We work with a number of analytics, segmentation and mobile measurement service providers who help us understand our userbase. This includes Google Firebase and other service providers who analyze data for us.

(3) Advertising partners: Our App are supported by ads. We provide certain information to advertisers who will use them to serve you with ads in our App, and we measure who sees and clicks on their ads. We also share advertising identifiers, along with the interests or other characteristics of a device or the person using it, to help partners decide whether to serve an ad to that device or to enable them to conduct marketing, brand analysis, interest-based advertising, or similar activities.

(4) Law enforcement agencies, public authorities or other judicial bodies and organizations: We disclose information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with a legal obligation, process or request; enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection).

(5) Change of corporate ownership. If we are involved in a merger, acquisition, bankruptcy, reorganization, partnership, asset sale or other transaction, we may disclose your Information as part of that transaction.

Opt-Out

If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at and [email protected] tell us your user ID. We will respond in a reasonable time.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Data Privacy

If there is no activity on your account for over 30 days, your account data will be deleted.
Kick Fish has the right to review withdrawal requests, and if any anomalies are detected, it has the right to refuse the withdrawal without providing specific reasons for the refusal.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-11-21.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]